Resume

Product Designer with a focus on research-driven, data-driven, and user-friendly product solutions. Expertise in experience modeling, user experience flow, user research, requirements gathering, content strategy, wireframing, rapid prototyping, digital branding, and accessibility based innovation & technology. 

10+ years of experience working with top tier US and Global clients in financial services, retail, healthcare, aviation, insurance, and B2B, including Google, State Farm, Prudential, Roche, WPS, Philips, FPL, Coca Cola, PepsiCo, jetBlue, State Street, and Albertsons Companies. 

Rated as one of top contributors at IBM for three continuous years and rewarded with Manager's Choice Awards in Put the Client First category. Recognized as one of the Accessibility Champions at Google.

experience highlights

• Increased grocery chain e-commerce site checkout conversion by 13% and completion rate by 18% through redesigned checkout flow

• Helped Google generate 2.5 million open-source images for machine learning training

• Saved Google $15 million in vendor labor costs over 5 years

• Expanded IBM iX project scope by 5x and generated over $10 million in revenue in 8 months

• IBM certified Accessibility Advocate

• Product Inclusion instructor at Google since 2018

• Award winner of several assistive technology innovations

public talks

2023

• Panelist - Wikimedia Foundation - All In: Bridging the digital divide

2020

• Speaker – Google Ads Accessibility Webinars 2020 – Prioritize Accessibility Efforts

• Facilitator - Google Payment UX Writer Accessibility Workshop

2019

• Panelist – SXSW – Design for Inclusivity: How and Why to Get Started

• Speaker – Code on the Beach – Product Accessibility and Inclusion

2018

• Speaker – F18 (government agency) – Product Accessibility and Inclusion